The UK's only industry awards for free from food & drink

Event Terms & Conditions

Last Updated: 10/05/21

Applicability

The Terms & Conditions Outlined On This Page Apply To All Conferences & Events Organised By Free From Food Awards.

Definitions

In these terms and conditions (“Terms and Conditions”):

  • “Booking” means an order to buy one or more Tickets;
  • “Buyer” means the person making a Booking;
  • “Event” means the event advertised on our website and specified in the Booking;
  • “Ticket” means a ticket for the Event;
  • “we” means Free From Food Awards, incorporated and registered in England and Wales with company number 12727394, with its registered office at 33 Hampstead Lane, London N6 4RT; references to “us” and “our” shall be construed accordingly; and
  • “you” means all persons (including the Buyer) issued with a Ticket and “your” shall be construed accordingly.
  • “Platform” means the operating system environment on which the Event is held on the Website;

In these Terms and Conditions, unless the context clearly indicates another intention:

  • use of the singular includes the plural and vice versa; and
  • references to persons include individuals, unincorporated bodies, government entities, companies and corporations

Bookings And Tickets

All Bookings and the issue of Tickets are subject to these Terms and Conditions.

All Bookings are subject to (i) availability and (ii) the Buyer making payment, if required, in full by debit card or credit card before we accept the Booking. The price the Buyer must pay is the price for the Tickets and any additional booking fees specified in the Booking.

A Booking is not complete until we accept the Booking. We will send an email to the Buyer confirming our acceptance (or rejection) of the Booking within 72 hours. If we send an email confirming our acceptance of the Booking, Tickets will then be immediately available for the Buyer.

Tickets are valid for only for the attendee(s) named in the Booking and cannot be transferred to another person except with our prior written approval, which we will not unreasonably withhold or delay. If you wish to make a request to transfer a Ticket to another person, you must inform us by email at cressida@freefromfoodawards.co.uk of that person’s name and email address as soon as possible and at the latest 24 hours before the start of the Event. Tickets remain our property at all times. Possession of a Ticket does not confer any rights on you to use, alter, copy or otherwise deal with any of the symbols, trade marks, logos and/or intellectual property appearing on the Ticket.

You acknowledge and accept that we have the right to publicly announce our business relationship with you which shall include but not be limited to announcements on social media. Such announcements shall not be disparaging or otherwise adverse to your business.

Changes To The Event And Cancellations

We reserve the right to alter the advertised content, timing and/or location of the Events or the advertised speakers or participants at any time where necessary for reasons beyond our reasonable control. Where we change the date(s) of the Event or move the Venue to a location more than 20 miles from its previously advertised location, we will provide you with notice of the same and will offer you the choice of either the opportunity to attend the Event as varied or a full refund of the amount you have paid within 45 days of receiving written notice from you.

If we cancel the Event for reasons beyond our reasonable control, we will attempt to notify you as soon as reasonably practicable and we will offer you a full refund of the amount you have paid within 45 days of notifying you.

If the Buyer cancels the Booking or you wish to return one or more Tickets or you do not attend the Event (except in circumstances where we have cancelled the Event or changed the date(s) and/or location), we will not refund any amount paid.

Refunds will not be available for postponements, change to a live conference or virtualisation and payment is still due: we reserve the right to make the event virtual or live depending on the circumstances at the time.

Access To And Attendance At The Event

If admission is reasonably refused for whatever reason, or if you are reasonably ejected or excluded from the Venue for whatever reason, no money will be refunded or compensation provided.

While attending the Event you must comply with oral and/or written instructions issued by authorised Event or Venue personnel, all relevant laws, health and safety requirements and Venue regulations and announcements. We or authorised Event or Venue personnel may refuse you admission or eject you from the Venue if you do not comply with oral and/or written instructions reasonably necessary for the smooth running and safety of the Event.

We or authorised Event or Venue personnel may refuse you admission or eject you from the Venue provided we and they act reasonably. Any person who in the reasonable opinion of authorised Event or Venue personnel carries out any unnecessary noise, any threatening, abusive or dangerous behaviour or any behaviour likely to cause distress, confusion or nuisance may be required to leave the Venue.

Filming, photography and broadcasting may take place during the Event. You give your express consent to the use of your actual or simulated likeness and voice in connection with the production, exploitation and advertising of the Event and/or the promotion of our business without compensation or credit, in perpetuity throughout the world.

You must not breach or infringe the rights of any sponsors, suppliers, broadcasters or other parties commercially associated with the Event.

You must not (unless authorised by us in writing in advance) conduct promotions or commercial activity, including the distribution or offer for sale of any newspaper, periodical, drink, food, merchandise, ticket or any other article.

You may distribute photos and/or videos you take at the Event provided that you do not display in such photos or videos the trade marks or other intellectual property rights of any other party. If you post or distribute any images or recordings taken at the Event or any other material in connection with the Event (“Content”) which is offensive or brings us, any of our partners or any participants at the Event into disrepute or infringes the rights (including intellectual property rights) of our partners, any participants or any attendees at the Event, we may ask you to remove such Content and destroy any copies.You grant us a perpetual, worldwide right without any requirement to pay fees or royalties to you to post or link to such Content on any website(s) operated by us and/or our partners at the Event.

Disclaimer, Exclusion of Liability

The Platform is delivered over the Internet, and accordingly, is subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications. Free From Food Awards shall not be responsible for any delays, delivery failures, viruses, hacker intrusions or other damage resulting from such problems.

  1. Free From Food Awards makes no representation, warranty, or guarantee as to the reliability, timeliness, quality, suitability, truth, availability, accuracy or completeness of the Platform. Free From Food Awards does not represent or warrant that:
  1. The use of the Platform will be secure uninterrupted or error free; or
  1. the Platform or the servers that make the services available are free of viruses or other harmful components. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, or fitness for a particular purpose, are hereby disclaimed by Free From Food Awards to the maximum extent permitted by law.

 To the fullest extent permitted by the applicable law, Free From Food Awards excludes: (a) all liability for loss, injury or damage to persons or property at the Event; (b) all indemnities, warranties, representations, terms and conditions (whether express or implied); and (c) any actual or alleged indirect loss or consequential loss howsoever arising suffered by You, or any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss (whether direct or indirect). If Free From Food Awards is liable to You for any reason, Free From Food Awards total liability under these Terms or otherwise in relation to the Event is limited to the amount of the Fee received by Free From Food Awards

Indemnity

You shall defend, indemnify and hold Free From Food Awards harmless from and against all costs, claims, demands, proceedings, liability, losses and expenses (including reasonable legal fees) whatsoever made against or incurred by Free From Food Awards as a result of, related to or arising in connection with 

  1. a breach of these Terms by You, and/or 
  2. any acts or defaults of You, your employees or agents in connection with the Event and/or
  3. any claim brought against Free From Food Awards that the Content or any services or software supplied by You infringe, violate, or trespass or constitute the unauthorized use or misappropriation of any intellectual property of any third party.

Personal Data & Media

You understand and acknowledge that to the extent the data submitted by You in connection with a Booking amounts to personal information, such personal information will be processed in accordance with the requirements of applicable data protection laws and our privacy 

policy. For further information, please read our privacy notice, which can be found at https://www.freefromfoodawards.co.uk/privacy-policy/

Please note that photographs, video and audio footage, which may include speakers and delegates, may be taken at the Event and used in future marketing material.

Governing Law

These Terms and any agreement to which these Terms apply shall be governed by English law and shall be subject to the exclusive jurisdiction of the English Courts, without regard to conflict of laws rules. For any dispute under this Agreement, any claim (including, but not limited to any claim for injunctive or monetary relief) will be brought only in English Courts, and neither You nor Free From Food Awards will object to the exercise of personal jurisdiction by such court.